Privacy policy

Joyx Corporation (hereinafter referred to as the "Company") fully recognizes the importance of personal information and believes that it is our social responsibility to protect it appropriately. We have established the following personal information protection policy in all of our business activities, comply with laws and other regulations, and strive to appropriately handle personal information and continuously improve it.

Company name, address, and representative's name

JOIX Corporation Co., Ltd.
Sumitomo Hanzomon Building, 3-16 Hayabusacho, Chiyoda-ku, Tokyo 102-0092
Representative Director and President Manabu Fukugaki

Regarding acquisition and use of personal information, etc.

Our company acquires personal information by lawful and fair means and uses it only to the extent necessary for the performance of business within the scope of the purposes listed below. We will not use personal information in any manner that may encourage or induce illegal or unjust acts. In addition, our company may use information about you (including information that does not fall under personal information), such as cookies and website browsing history obtained from third parties, in conjunction with personal information we already have about you. In this case, we will obtain the consent of the person in advance in accordance with laws and regulations, and we will use the information within the scope of the purpose of use indicated at the time of acquisition.

  1. Management of customers, members, users, guests, business partners (including contact information), job applicants, and employees
  2. Authentication/inquiries required to log in to the service
  3. Sending direct mail and email newsletters
  4. Providing point services, etc.
  5. Introducing, advertising, advertising, soliciting sales of products, etc.
  6. Purchasing products, shipping, billing, and payment
  7. Responses to opinions, inquiries, etc. regarding products and services
  8. Handling product returns, repairs, maintenance, and support
  9. Improving and improving services such as web convenience
  10. Planning campaigns, etc. for registrants, conducting surveys, distributing event notifications, news, survey results, etc.
  11. Market research for the development and research of new products and services
  12. Our company's labor management including recruitment, labor, retirees, etc.
  13. Business negotiations by exchanging business cards, face-to-face sales, sales activities by telephone, etc.
  14. Prevention and response to fraud, etc.

joint use

Our company will jointly use personal data within the following scope for the purposes listed in 3 below for customers, members, users, and guests.

  1. Items of personal data used jointly
    1. Account ID and password for service login
    2. Gender, date of birth, postal code and email address as account registration information
    3. Name, address, phone number, SNS account information, and other customer information provided by the customer as information linked to the account.
    4. Information regarding the use of points, coupons, cash back and other services
    5. Information for carrying out transactions conducted by customers through the use of services and information regarding the details of such transactions.
  2. Scope of joint users
    Our company and our business partners
    Business partner
  3. Purpose of joint use
    1. Management of customers, members, users, guests, business partners (including contact information), job applicants, and employees
    2. Authentication/inquiries required to log in to the service
    3. Sending direct mail and email newsletters
    4. Providing point services, etc.
    5. Introducing, advertising, advertising, soliciting sales of products, etc.
    6. Purchasing products, shipping, billing, and payment
    7. Responses to opinions, inquiries, etc. regarding products and services
    8. Providing and implementing product returns, repairs, after-sales service, maintenance and support, etc.
    9. Improving and improving services such as web convenience
    10. Planning campaigns, etc. for registrants, conducting surveys, distributing event notifications, news, survey results, etc.
    11. We use cookies to identify your device and enable you to use our services, etc.
  4. Name, address, and representative of the person responsible for the management of the personal data.

    JOIX Corporation Co., Ltd.
    〒102-0092
    Sumitomo Hanzomon Building, 3-16 Hayabusacho, Chiyoda-ku, Tokyo
    Representative Director and President Manabu Fukugaki

Entrustment of handling of personal data

Our company may outsource all or part of the handling of personal data to the extent necessary to achieve the purpose of use. In this case, our company will select a company that is deemed to handle personal data appropriately and will implement appropriate supervision.

Management of personal information

In order to maintain the accuracy of personal information and prevent unauthorized access to personal information, as well as leakage, dissipation, disappearance, falsification, etc. of personal information, our company takes security measures such as SSL encryption, and strives to ensure the safety of personal information management.

Third party disclosure of personal data

Our company will not provide or disclose acquired personal data to any third party without the consent of the individual, unless required by law, when legally required to do so by a court or other government agency with legitimate authority, or when consent has been obtained from the individual for other specific purposes. However, in the following cases, the person to whom the personal data is provided shall not fall under the category of a third party.

  1. When outsourcing all or part of the handling of personal data in accordance with the above item "Outsourcing of handling of personal data"
  2. When personal data is provided due to business succession due to merger or other reasons
  3. When personal data is jointly used in accordance with the "Joint use" section above.

Regarding handling of kana processing information

  1. Our company may process personal information to create pseudonymized information or obtain pseudonymized information for the following purposes:
    1. For market research and purchasing trend analysis by our company
    2. For research and development of products, services, store management methods, etc.
  2. The Company's use of pseudonymized information will be within the scope of the purposes of use stipulated in each item of the preceding paragraph. However, the purpose of use may be changed without the consent of the member to the extent permitted by law.
  3. The Company shall appropriately and strictly manage members' pseudonymized information and take reasonable security measures to prevent unauthorized access, information leakage, etc. In addition, if the Company entrusts the handling of pseudonymized information to a third party to the extent necessary for the purpose of use specified in each item of Paragraph 1, the Company may entrust the pseudonymized information to the outsourcing company after taking protective measures.
  4. Under the Act on the Protection of Personal Information, requests for disclosure, correction, deletion, etc. of pseudonymized information from individuals are not permitted.
  5. Our company will endeavor to delete pseudonymized information (limited to personal information) that is no longer necessary for use without delay in accordance with laws and regulations.
  6. Regarding the handling of anonymously processed information

    Our company may process personal information to create anonymously processed information and provide such anonymously processed information to third parties. In that case, we will take measures such as publication in accordance with laws and regulations, so please see the link below for details.
    About our handling of anonymously processed information

Regarding disclosure/correction of personal information, etc.

If a person requests disclosure, correction, deletion, or suspension of use of personal information, the Company will respond to the request without delay in accordance with appropriate methods after confirming that the request is from the person in question.

Compliance with laws and regulations

Our company complies with applicable laws and regulations regarding customer personal information.

Establishment, implementation, and improvement of personal information protection-related regulations

We will continually review and improve the contents of this privacy policy. The revised privacy policy will become effective from the time it is posted on this website.

About the use of cookies

Our company and our websites and services that have adopted a personal information protection policy (privacy policy) use cookies for the purpose of analyzing customer browsing information and providing services, information, advertisements, etc. that are suitable for individual customers.

Please see the link below for cookie policy.

Cookie policy

Contact us

If you have any questions regarding the above content, please contact us using the contact information below.
JOIX Corporation Personal Information Inquiry Desk
3-6-4 Tanimachi, Chuo-ku, Osaka City, Osaka 540-0012
E-mail: customer-service@joix-corp.com

Revised April 1, 2025